Business Strategy · Scale · AI Consulting

Small businesses move faster with the right operator in the room.

I help owner-led companies build the strategy to scale — and build real AI capabilities into how they operate. Modern playbooks that ship real outcomes, not science projects. Hands-on implementation built on a decade of Fortune 500 and Big 4 operator experience.

What clients get

200+
Institutional clients advised
$30M+
In Big 4 valuation work
100+
Innovation workshops led
7+ yrs
Strategy & operations
What I do

Strategy that ships. Not a 60-page deck.

Four practice areas, built around what small businesses actually need to grow in 2026.

Business Strategy

Annual and quarterly planning, go-to-market positioning, pricing strategy, and competitive analysis — translated from C-suite playbooks into something a 5-50 person team can actually execute.

  • Annual & quarterly planning facilitation
  • Pricing & packaging strategy
  • GTM positioning & market analysis
  • Financial modeling & unit economics

Scaling Operations

Build the operating muscle to grow without grinding. Workflow design, system integration, and modern automation across CRM, billing, scheduling, and ops — so the business runs without you bottlenecking it.

  • Workflow mapping & opportunity scoring
  • Process redesign & SOP development
  • System integration (CRM, ERP, accounting)
  • Workflow automation & AI tooling where it fits

Innovation

Bring new capabilities into the business — modern tools, smarter workflows, and AI integrations that move real metrics. Identify what's worth the bet, ship it, and train the team to run it.

  • Innovation roadmap & opportunity scoring
  • AI integrations & copilots where they fit
  • Modern tooling & vendor selection
  • Staff training & change management

AI Consulting

Custom AI tools built for your workflows, not demos. Clear roadmaps for where AI actually moves the needle — and hands-on automation that eliminates the busywork your team is still doing manually.

  • Custom AI tool & agent builds
  • AI strategy & implementation roadmap
  • End-to-end workflow automation
  • LLM integration & API connections
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Selected AI Work

Real businesses. Real tools built.

A sample of the AI and automation work we've shipped for small business clients across industries.

Mirror Installation · E-Commerce

Elite Gym Mirrors

Built an end-to-end AI-powered lead qualification and quote automation system for this commercial mirror installation company. Incoming leads are scored, routed, and sent a custom quote draft — cutting the sales cycle from days to hours without adding headcount.

  • AI lead intake and qualification workflow
  • Automated quote generation via LLM
  • CRM integration and follow-up sequences
  • Reduced quote turnaround by 80%
elitegymmirrors.com ↗
Restaurant · Food & Beverage

Chef Smelly

Designed and implemented an AI content and operations workflow for this Brooklyn-based restaurant. Automated social content generation, catering inquiry handling, and back-of-house scheduling coordination — giving ownership back hours every week.

  • AI-generated social content pipeline
  • Catering inquiry triage and response automation
  • Scheduling and ops workflow integration
  • Consistent brand voice across all channels
Photography · Creative Services

Graced Threshold

Built a full client acquisition and delivery automation system for this photography studio. Inquiry responses, booking flows, contract delivery, and gallery handoff — all automated and on-brand. The studio now runs a fully systematized client journey without a VA.

  • AI-powered inquiry response and qualification
  • Automated booking and contract workflow
  • Gallery delivery and follow-up sequences
  • Eliminated manual client communication overhead
gracedthreshold.com ↗
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